Rental Property Pro Mobile App Support Page

Welcome to the Rental Property Pro Help Page! Below you’ll find solutions to common issues, troubleshooting guides, and ways to contact our support team. We’re here to ensure you get the most out of your learning experience.

FAQ's

I forgot my password. How do I reset it?

Click the "Forgot Password?" link on the login screen, enter your registered email address, and follow the instructions sent to your email.

How can I find specific training modules or resources?

Use the search bar on the "Training Modules" page or navigate through the module categories. If you encounter any issues, contact our support team for assistance.

My progress isn’t updating. What should I do?

Ensure you’re connected to the internet and try refreshing the app. If the issue persists, clear the app cache or restart your device.

I’m not receiving push notifications. What can I do?

Check your device settings to ensure notifications are enabled for the app. If the problem continues, try logging out and logging back in

Troubleshooting Guide

Follow these step to resolve common issues:

  • Clear Cache:

    • Go to your device’s settings

    • Select "Apps" or "Application Manager."

    • Find the Rental Property Pro app, then choose "Storage" and tap "Clear Cache."

  • Update the App:

    • Visit the App Store (iOS) or Google Play Store (Android).

    • Search for "Rental Property Pro" and tap "Update" if available.

  • Check Internet Connection:

    • Ensure your device is connected to a stable Wi-Fi or cellular network.

    • Restart your router or switch networks if necessary.

Technical Support

If you need additional assistance, our support team is here to help:

  • Email Support
    Contact us at [email protected]. We aim to respond within 1 business day.

  • Phone Support

    Call or text us at 858-330-3112 during business hours:

    Monday - Friday: 9AM - 5pm PST